Shipping policy

All orders are shipped from London, United Kingdom, using Royal Mail services.

Processing Time

All orders are typically processed within 3-5 business days (Monday to Friday, excluding UK public holidays). Processing time may be longer during peak seasons or for custom/made-to-order items.

Estimated Delivery Times (After Dispatch)

We offer tracked services for all international orders. Please note that these are estimates provided by Royal Mail and may vary due to customs clearance.

• United Kingdom (UK): 2–5 business days
• Europe (EU/Non-EU): 5–10 business days
• Rest of World (Global): 7–15 business days
  
  

Shipping Rates and Free Shipping Thresholds

Shipping costs are calculated at checkout based on the weight and destination of your order. We offer the following free shipping thresholds:

• Free UK shipping for orders over £79.99
• Free EU shipping for orders over £159.99
• Free Worldwide shipping for orders over £299.99
  
  

Customs and Import Duties

For all international orders (outside the UK): The customer is responsible for any applicable import duties, taxes, or customs fees charged by the destination country. These fees are not included in the item price or shipping cost.